How we help

We know that many people find the visa process both complicated and confusing.

Australian Visa Advice can help you by providing professional advice and implementing a proven methodology that we know works for our clients.

We welcome any enquiries we receive any will always respond to you promptly.

After reviewing our initial advice initial and deciding that you wish to proceed with your migration event then the next step is for us to talk to you “one on one”. We can meet you locally in Brisbane or, for clients outside of the Brisbane area, we can have a discussion by Skype or voice call via normal phone, WhatsApp, WeChat or similar technologies.

We talk to you to ensure that we fully understand your migration needs and confirm we have all the information we need to make our initial visa assessment.

After we have completed our “one on one” we will follow up promptly and send you a formal document outlining our proposed services, fees and timelines. Once you have reviewed and are in agreement we ask you to sign and return the document. This document then forms the agreement between you and Australian Visa Advice Pty Ltd.

We will then start to work closely with you to gather all relevant documentation and information to support your visa application.

Once the documentation has been collated we will promptly draft your application and, where required, supporting submissions. We will then, after a final review, lodge your application with the relevant government department.

We don’t just leave it there. Australian Visa Advice will manage any correspondence with the assigned case officer to ensure any questions and clarifications are closed out promptly.

The final step will be notification of your visa outcome and hopefully start to plan your future in Australia.

What we do for you

  • We provide accurate and quality migration advice based on current Australian legislation
  • We give you a realistic assessment of your chances of success before engaging you as a client.
  • We work with you all the way to reach your realistic visa outcome.
  • We guide you and support you to obtain all the required documents to support your application.
  • We send regular updates about your case when it is pending a decision in Immigration.
  • We provide representation for your application with the Department of Home Affairs.
  • We provide affordable professional services.
  • We always act in your best interests.
  • We ensure you are aware of your legal rights and obligations as a visa holder.
  • We maintain your confidentiality and act in a professional manner at all times.

How do we do it

  • We communicate clearly, effectively and frequently.
  • We utilise web-based communications allowing secure correspondence and 24/7 accessibility.
  • We communicate in a way that suits you best
  • We are available to talk to you on the phone during business hours.
  • We respond to emails within 48 hours.
  • We utilise latest technology to enable video conferencing to save you time and travel costs.
  • We use plain English – our role is to ensure you totally understand the advice that we give you.
  • We will treat you and all our clients with understanding and empathy at all times, respecting your cultural background, language and tradition.

If you want to know how Australian Visa Advice can help you – call now on 0479 001 283